Disclaimer & Terms of Service

Nature of Services

Anchor Advocacy is a medical advocacy and care navigation service operated by Gina Schwartz, RN, WCC. Our services include, but are not limited to:

• Reviewing and organizing medical records and documentation
• Identifying patterns, gaps, or potential areas of concern in medical histories
• Helping clients understand medical terminology and test results
• Assisting with care navigation, including identifying appropriate specialists and resources
• Preparing clients for medical appointments with questions and talking points
• Drafting insurance appeal letters and accommodation documentation
• Creating organized medical timelines and summary packets
• Providing emotional support and guidance through complex healthcare situations

These services are advocacy and support in nature. We do not diagnose conditions, prescribe medications, order tests, or provide medical treatment of any kind.

Not a Substitute for Medical Care

Nothing provided by Anchor Advocacy — whether written, verbal, or through our website — should be interpreted as medical advice, diagnosis, or treatment recommendations. Our role is to help you better understand, organize, and navigate your healthcare journey. All medical decisions should be made in consultation with your licensed healthcare providers. If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room immediately.

Professional Qualifications

Gina Schwartz is a Registered Nurse (RN) and Wound Care Certified (WCC) professional with clinical experience in emergency medicine, ICU, cardiac care, wound care, and public health. While her nursing background informs her advocacy work, the services provided through Anchor Advocacy are advocacy and navigation services — not nursing care. No nurse-patient relationship is established through the use of our services.

No Guaranteed Outcomes

While we work diligently on behalf of every client, Anchor Advocacy cannot guarantee specific outcomes. We cannot guarantee that insurance appeals will be approved, that diagnoses will be obtained, that specific treatments will be recommended by your providers, or that any particular result will occur. Our role is to provide you with the best possible support, information, and strategy to advocate for yourself within the healthcare system.

Client Responsibilities

By engaging our services, you agree to:

• Provide accurate and complete information about your medical history and current situation.
• Understand that all medical decisions remain your responsibility in consultation with your healthcare providers.
• Notify us promptly of any changes in your medical situation that may affect our work together.
• Use the information and strategies we provide as tools for self-advocacy, not as medical directives.
• Maintain your own copies of important medical records and documents.

Payment & Cancellation

Payment is due at the time of service unless otherwise arranged. Our current pricing is listed on our Pricing page. We offer payment plans on a case-by-case basis and maintain limited reduced-rate slots for those in financial need.

If you need to cancel or reschedule a session, please provide at least 24 hours' notice. Cancellations with less than 24 hours' notice may be subject to a cancellation fee.

Limitation of Liability

To the fullest extent permitted by law, Anchor Advocacy and Gina Schwartz, RN, WCC, shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to the use of our services, website, or any information provided. This includes, but is not limited to, damages related to medical outcomes, insurance decisions, or any actions taken based on our advocacy work.

Website Content

The content on this website is provided for general informational purposes only. While we strive to keep information accurate and up to date, we make no warranties or representations about the completeness, accuracy, or reliability of any information on this site. Any reliance you place on such information is strictly at your own risk.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions.

Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

Contact

If you have questions about these terms, please contact us: